Payment not completed
Your repair wasn't booked.
No charge was made and no booking was created.
What happened
The £10 diagnosis fee payment was cancelled or didn't go through, so your mail-in repair booking was never created. Nothing has been charged to your card, and no repair record exists in our system.
You're welcome to try again whenever you're ready — your details aren't saved, so you'll need to re-enter them.
Need a hand?
If the payment kept failing, give us a call and we'll sort it over the phone.
0161 393 3690