These terms apply to use of this website and to consumer orders and services supplied by The Device Hub Technology Limited trading as The Device Hub. They do not reduce any rights you have under UK consumer law.
About us
The Device Hub Technology Limited is a private limited company registered in England and Wales, company number 15761207. Our registered office and trading address is 77 Wellington Road South, Stockport, Cheshire, SK1 3RU. You can contact us at info@thedevicehub.co.uk or 0161 393 3690.
Orders, prices & payment
- Product descriptions, condition, price and availability shown at checkout form part of your order information. Prices are in GBP and include applicable VAT where required.
- Submitting checkout starts the payment process; an order is confirmed only when payment has been successfully verified and we accept the order.
- If stock or pricing has changed before payment, we may prevent checkout and ask you to review the order rather than charge an incorrect amount.
- We may cancel and refund an order where we cannot supply it, where there is an obvious pricing or listing error, or where fraud or misuse is reasonably suspected. This does not affect your statutory rights.
Delivery & collection
Tracked UK delivery is £5.95 unless the merchandise subtotal is over £250, when standard tracked delivery is free. Orders of exactly £250 do not qualify. Store collection is free. Current delivery arrangements and estimated times are set out on our Delivery & Collection page.
If we agree a different delivery date with you, that agreement applies. Otherwise, statutory delivery rights continue to apply.
Online cancellation & returns
Consumers buying goods online normally have a statutory right to cancel within 14 days after receiving the goods, subject to legal exceptions. After telling us you are cancelling, you normally have a further 14 days to send the goods back. Details, including faulty-goods rights and refund timing, are on our Returns & Refunds page.
Nothing in these terms limits rights relating to goods that are faulty, not as described or not fit for purpose.
Repairs
Repair bookings are governed by our Repair Terms & Service Information. We will use reasonable care and skill. Estimates shown online are guidance based on the repair information currently available; the exact work and final price are confirmed after diagnosis and before chargeable repair work begins.
Sell & trade-in
Sell and trade-in requests are governed by our Sell & Trade-In Terms. Online valuations remain provisional until inspection and acceptance of the final offer.
Liability
We do not exclude or limit liability where the law does not allow us to do so. In particular, nothing in these terms excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory rights as a consumer.
Where loss results from our breach, we are responsible for losses that were reasonably foreseeable when the contract was made. We are not responsible for losses caused by matters outside our reasonable control or for business losses where you are acting wholly as a consumer. Any limitation in these terms is subject to applicable consumer law and the requirement that contractual terms are fair.
Personal information
How we use personal information, including identity documents used for sell and trade-in requests and optional marketing consent, is explained in our Privacy Policy.
Governing law
These terms are governed by the law applicable to your contract in the United Kingdom. If you are a consumer, you keep any mandatory protections and rights to bring proceedings available to you under applicable law.